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  • Frequently Asked Questions

    What is the Magic Fragrance Box®?

    The Magic Fragrance Box® is a monthly subscription box created by the Magic Candle Company® that features our most magical fragrances inspired by your favorite vacation destinations. Each month you will receive a new magical fragrance containing a 8oz candle, 4oz room spray, wax melt and air freshener for your car. All of these products add up to a $48.00 value but you receive them all each month for only $27.95 saving you over $20 a month! It's the perfect way to bring the magical and familiar scents of your favorite vacation destinations home.

    What is the Enchanted Fragrance Oil Box?

    The Enchanted Fragrance Oil Box is a monthly subscription box created by the Magic Candle Company® that features four different fragrance oils inspired by your favorite vacation destinations. These four fragrance oils add up to $31.80 if purchased individually but you receive them all each month for only $19.95 saving you $11.85 a month! Make your home smell like Magic all year long.

    How does it work?

    You simply select either a Magic Fragrance Box or an Enchanted Fragrance Oil Box subscription to start receiving our magical fragrances right to your front door every month. Our Magic Fragrance Box or Enchanted Fragrance Oil Box subscriptions also make the perfect gift idea for the vacation lovers in your family. It's truly the gift that keeps on giving all year long!

    When will my subscription box ship?

    We ship new fragrance boxes out between the 1st - 4th day of every month. For example, if you start a subscription on April 1st, your first box will ship on May 1st. If you start a subscription on April 15th, your first box will ship on May 1st. If you start a subscription on April 28th, your first box will ship on May 1st. 

    Can I choose which fragrance I receive?

    Magic Fragrance Box and Enchanted Fragrance Oil Box subscription scents are not selective. Magic Fragrance Box subscribers will receive one featured fragrance each month. Enchanted Fragrance Oil Box subscribers will receive four different scented fragrance oil bottles each month. During the months of October, November and December, we send out our popular holiday themed fragrances. Our scents may be purchased individually on our main site MagicCandleCompany.com.

    How often do I pay?

    We have 4 convenient billing methods. You can choose to pay on a month to month basis or you can save even more by selecting to pay every 3, 6 or 12 months. If you choose to pay monthly, you will be charged on the day you sign up and then on the 11th of each month thereafter until the subscription is cancelled.

    How Much does Shipping Cost and Do You Ship Internationally?

    USA: Free Shipping. Worldwide: We currently offer international shipping to Canada and the United Kingdom via USPS International Shipping which is calculated at checkout based on your location. You can view the shipping price on the cart page after you enter your shipping address. PLEASE NOTE: The recipient of an international shipment may be subject to such import taxes, customs duties and fees, which are levied once a shipment reaches the recipient’s country. Additional charges for customs clearance must be borne by the recipient; we have no control over these charges and can’t predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for more information.

    Can I cancel anytime?

    Absolutely! If for any reason you should decide to end your monthly Magic Fragrance Box or Enchanted Fragrance Oil Box subscription, all you have to do is login to your account and cancel your subscription. If you selected to pay every 3, 6 or 12 months, we will continue to ship your subscription box to you each month until your subscription is complete. Please keep in mind that we do not refund your remaining subscription if you choose to prepay the 3, 6 or 12 months and decide to cancel before your subscription expires.

    What if I don't like a fragrance I received?

    If at any time you don't like a particular fragrance, you can return that month's fragrance box or fragrance oil box and we will be happy to send you a new fragrance of your choice as long as none of the products have been used. Once we receive your return we will immediately send you a new fragrance box of your choice.

    Are you ready to start receiving your monthly Magic Fragrance Box or Enchanted Fragrance Oil Box?

    With a Magic Fragrance Box or Enchanted Fragrance Oil Box subscription, you'll be looking forward to receiving your new, vacation inspired scents every month. Are you ready to smell the Magic?